Introduction

Welcome to ONECLICK. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the App. By using the App, you consent to the practices described in this Privacy Policy.

What information do we collect?

1. Information You Provide: We collect information you provide when you use the App, such as your name, email address, and any other information you choose to share.
2. Personal and Sensitive Data: We collect various types of personal and sensitive user data, including but not limited to name, email address, shipping and billing addresses, payment details, device information (like IP address, device type, and operating system), and browsing behavior.
3. Use of Data: This data is used to process orders, respond to inquiries, enhance user experience, provide customer support, and send marketing communications (with opt-out options).
4. Automatically Collected Information: We may collect information about your device, including your IP address, device type, operating system, and browsing behavior while using the App.
5. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your usage of the App.

How do we use your information?

1. To respond to your inquiries, and to customize your experience with the App.
2. To respond to your comments and questions and to provide customer service;
3. We may use your information to send you updates, newsletters, and other marketing communications related to the App. You can opt out of these communications at any time.

Data Sharing

1. We may share your information with third-party service providers that help us operate, improve, and maintain the App. These service providers are contractually obligated to protect your information.
2. We may share your information if required by law or in response to a valid legal request.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

Data Retention and Deletion

User data is retained as long as it is necessary for the purposes outlined in this policy or as required by law.

Users can request the deletion of their personal data. Once a request is made, we will delete the data in compliance with applicable laws and our data retention policy.

Data Retention and Deletion

1. Retention Policy: User data is retained as per our internal policies and legal requirements.
2. Deletion Process: Users can request the deletion of their data, which we will action in accordance with our retention policy and legal obligations.

Compliance and Cooperation with Regulatory Authorities

1. We regularly review our compliance with this Privacy Policy and adhere to the legal requirements of the jurisdictions we operate in.
2. We will cooperate with the relevant regulatory authorities, including data protection authorities, in the event of any data privacy concerns or investigations.

Your Choices

1. You can review and update your personal information through your account settings in the App.
2. You can opt out of receiving marketing communications by following the instructions in such communications.

Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective when posted. Please review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]

Governing Law

This Privacy Policy is governed by the laws of countries within the Middle East without regard to its conflict of law principles.